Citrix Support prides itself on being focused on ensuring Customer and Partner satisfaction with the support of Citrix products. Yet, things do go wrong. One of the best ways for them to help you, help them, help you is if you come prepared with more than "erm.. its broken".

To that end, the Support teams focus on is development of troubleshooting and health checking tools and David McGeough has released a Citrix blog with an aggregated list of links to useful resources.

Over the past year David has developed some video demos and wrote blogs to increase the awareness of a number of  tools from XenApp6 migration utilitiy to ICA file creator. He's brought all these together on a single blog page:

Complete List of Citrix Support Tools

Obviously, if you're aware of similar tools please feel free to drop us a line and we'll spread the word.